• Resolving logged errors in a timely manner.

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners

• Monitoring hardware, software, and system performance metrics.

• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

• Troubleshoot system and network problems, diagnosing and solving hardware or software faults

• Updating computer software. as well as upgrading hardware and systems.

• Documenting processes and performing diagnostic tests.

• Keeping track of technological advancements and trends in IT support.

• Monitoring and maintaining computer systems and networks

• Responding in a timely manner to service issues and requests

• Providing technical support across the company

• Setting up accounts for new users

• Repairing and replacing equipment as necessary

• Testing new technology

• Possibly training junior staff

Configuring and installing various network devices and services

• Printer and Scanner


• Windows

• Microsoft Office

• Hardware device installation.

IT Support Specialist Requirements:

• 1 years of experience as an IT support specialist.

• Exceptional ability to provide technical support and resolve queries.

• In-depth knowledge of computer hardware, software, and networks.

• Ability to determine IT needs and train end-users.

• Experience in documenting processes and monitoring performance metrics.

• Ability to keep up with technical innovation and trends in IT support.

• Exceptional interpersonal and communication skills.


Job Type: Full-time

Night Shift: Night



IP VPN Internet Troubleshooting Computer Hardware Installation Adept Problem-solving Performance Enhancement Technical Assistance