• Act as a first contact person of company to interact with customers.
  • Interact with customers’ for their queries / concerns.
  • Ensures customers’ satisfaction with accurate info & procedures.
  • Maintain a positive, empathetic and professional attitude toward customers at all times.
  • Keep records of customer interactions, comments and complaints.
  • Manage customer information material, i.e, maps, brochures etc
  • Communicate with customers through postal/telephone & keep/maintain its record.
  • Develop innovative ways to communicate the company message to existing customers.
  • Support management in day to day activities.



Fluent In English
CRM Command
Customer Relationship Management
Customer Serivce Skills