Islootoday-1-11
  • October 11, 2022 10:09 am
  • Rawalpindi
  • Job
  • Responsible for acting as a liaison between customers and companies.
  • Assists with complaints, orders, errors, account questions, billing, cancelations and other queries:
  • Resolve customer assertion problem or reason for calling.
  • Resolve customer complaints via phone or e-mail.
  • Use telephone line and e-mails to reach out to customers and verify account information.
  • Assist with placement of orders, refunds or exchanges.
  • Advise on Company information.
  • Suggest solutions when a product malfunctions and assist accordingly.
  • Attempts to persuade customer to reconsider cancelation
  • Work with customer service manager to ensure proper customer service is being delivered.

 

Skills

MS Excel
Customer Service Skills
Proficient in English

Overview

  • Job Type : Full Time
  • Industry : Food / Beverage Industry
  • Educational Specialization : Marketing & Sales
  • Role / Designation : Customer Service Representative
  • Last Date to Apply : 11/10/2022
  • Salary : PKR. 40,000 - 45,000/Month
  • Requirements : MS Excel Customer Service Skills Proficient in English
  • Apply Online

Location

Rawalpindi

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