- Responsible for acting as a liaison between customers and companies.
- Assists with complaints, orders, errors, account questions, billing, cancelations and other queries:
- Resolve customer assertion problem or reason for calling.
- Resolve customer complaints via phone or e-mail.
- Use telephone line and e-mails to reach out to customers and verify account information.
- Assist with placement of orders, refunds or exchanges.
- Advise on Company information.
- Suggest solutions when a product malfunctions and assist accordingly.
- Attempts to persuade customer to reconsider cancelation
- Work with customer service manager to ensure proper customer service is being delivered.
Customer Service Skills
Proficient in English
- Job Type : Full Time
- Industry : Food / Beverage Industry
- Educational Specialization : Marketing & Sales
- Role / Designation : Customer Service Representative
- Last Date to Apply : 11/10/2022
- Salary : PKR. 40,000 - 45,000/Month
- Requirements : MS Excel Customer Service Skills Proficient in English
- Apply Online