• To maintain a positive, empathetic, and professional attitude toward customers at all times
  • Ensure customer satisfaction and provide professional customer support.
  • To communicate with customers through various channels and maintain the record of all complaints.
  • Knowing company products inside and out so that you can answer customer queries and questions
  • To keep the records of customer complaints, Interactions, transactions, and comments and report the same to the Zonal office.
  • To give after-sale services to the customers


Conflict Management
Aftersales Skills
Customer Satisfaction
Customer Service Management