Call Center Assistant

We are looking for experienced call center assistants for our office in Rawalpindi.

• Be an efficient and reliable source of information.
• Be able to resolve customer complaints and grievances efficiently.
• Update the customers on their complaints.
• Be the guardian of the inquiry.
• Ensure all legitimate inquiries are properly addressed.
• Identify areas of improvement within the unit.
• Keep a record of customer feedbacks and typical queries.
• Assist and communicate its brand as a service oriented.
• Any other task assigned by the supervisor